Risk-Free Guarantee & Refund Policy
LIVE LIGHTER™ MONEY BACK GUARANTEE
Levium works best over time as it builds up in your system. While most people experience relief within the first few days, others may take longer. We ask that you try Levium for at least three weeks. If after this period, you have failed to achieve benefit and would like to initiate a return, please send us an email with your request to Team@levium.com.
Refunds under our Live Lighter™ Money Back Guarantee are valid for first-time buyers of one entry-level Levium product, only valid for 12-Count Premium Liquids and 90-Count Levium Capsules within 30 days of purchase.
Multiples of the same product do not fall under this guarantee, however, they may be applicable for return.
Bundles are not covered by the guarantee.
Refunds issued are for the cost of product, excluding shipping and any applied discounts. The purchase must be completed through Levium.com. Expedited shipping costs are non-refundable. Levium does not provide return shipping labels.
Levium’s Subscription program makes getting your monthly Levium easy.
Flexible delivery dates. Effortlessly manage your deliveries, when they process, and the way you pay. Login to your Levium Monthly Account from any device and easily update your settings.
You can skip deliveries if you already have enough. You can also change the frequency if you want to receive Levium more or less often.
Real-time notifications. We alert you on each delivery or if there are any problems with your account, making it easy for you to keep track of your subscriptions.
Most Levium customers experience relief right away, while some of Levium's benefits work best over time. Subscribing offers an easy way to build daily resilience.
MONTHLY DELIVERY PERKS
+ Free Shipping
+ Live Lighter™ Money Back Guarantee
+ Easy Customization, Cancel Anytime*
+ 24 Hour Customer Service
Some subscriptions may come with an initial promotional discount such as our 50% Off Trial.
In this case, customers signing up will receive a full subscription package of Levium (30-day supply or more depending on your purchase), and we’ll send it for an additional 50% off.
This discounted trial purchase includes a subscription that autoships the same package 30 days after the initial order is placed, then every 30 days thereafter at our regular subscription discount (usually 20% off) + Free Shipping & tax depending on your locality.
The promotional discount only applies to the first month, while our regular subscription discounts are generous.
* If you choose to cancel, please do so before your next recurring order processing date. This is usually 29 days after your last order, depending on your chosen delivery frequency. Cancelation requests on the same day of your next order are not valid as processing begins immediately.
We send out reminder emails 3 days before your upcoming order so you can easily make adjustments. Cancellations must be made before the reorder date.
Subscription fulfillment is managed by 3rd parties and can't be canceled as they begin processing immediately so customers get their product on time.
HOW TO CANCEL YOUR SUBSCRIPTION
Access your Manage Subscriptions Link (Customer Portal) via any Levium Subscription Email Notification.
Click Subscriptions > Click Cancel.If you have any questions email Team@Levium.com.